For therapy MSOs, IPAs & large group practices

The insurance operations platform for rehab therapy practices.

From eligibility through reconciliation, across every location, in one place. One system to verify patients, track claims, and confirm that what you're owed is what hit the bank. Built for OT, PT, and SLP.

93% faster reconciliation from 5 hours to 20 minutes per week
25% ~0% denial rate in 6 months with automated eligibility and auth
100% of patient collections tied to what payers actually owe, across recoupments, denials, and adjustments
The problem

Your practice is growing.
Your visibility is shrinking.

Every patient, clinician, and location you add means another payer to verify, another set of benefits to track, another bank account to reconcile, and another person who "knows how it works." You don't know if you can see a patient until someone makes a phone call. You find out about underpayments months later. Nothing connects.

Your team isn't the problem. The problem is that no single system shows you what's happening with your money, from the moment a patient walks in to the moment the deposit clears. Tavia Health is that system.

How it works

Get your data in order. Automate the busywork. See the whole picture.

Tavia Health works on top of the systems you already use. We pull your data into one place, run the work that eats your team's week, and show you one view across every practice.

01

One source of truth

We pull from your EMR, clearinghouse, bank accounts, and payer portals into one place. No more toggling between systems to piece together what happened.

Patient intake EMR Clearinghouse Bank accounts Payer portals
02

The manual work, automated

Verification of benefits, prior auth, ERA-to-bank reconciliation. The things your team spends hours on every week, handled automatically for every location.

Verification of benefits Prior authorization ERA-to-bank reconciliation
03

Delivered to your practice

One view across every location, every provider, every payer. Your team sees what they need. You see the whole business.

Live dashboards Claim review queue Payout runs Denial tracking

Already have an insurance operations team? We work alongside them with better data. Don't have one? We offer it as an add-on service.

Front-end RCM

Before the visit: can you see this patient, and will you get paid?

Your front desk shouldn't need a 40-minute phone call to answer that question. Eligibility and auth break down when the right information doesn't reach your front desk, clinical team, and insurance operations before the patient walks in.

Tavia Health automates verification of benefits and prior auth. One click gives you a verified answer on copay, deductible, visits remaining, and auth requirements, flowing straight into claim submission so what the patient hears at intake is what you bill.

VOB Queue · Monday
K. Alvarez
BCBS NY
Verified · $35 copay
M. Chen
Aetna
Verified · deductible met
J. Patel
United
Auth required, 8 visits left
S. Rivera
Cigna
Calling payer · 4m on hold
L. Okafor
Humana
Queued

One visit. One connected trail.

What your front desk verifies, what your clinician documents, and what your biller submits all feed into the same payment. Tavia Health follows the dollar from eligibility to bank deposit so nothing falls through.

  1. 1Benefits verified
  2. 2Patient seen
  3. 3Claim submitted
  4. 4ERA received
  5. 5Patient responsibility collected
  6. 6Bank deposit matched
Reconciliation, Intake to bank
Claim
VOB estimate
What actually happened
Status
Acct 38471 CPT 97530
$95 $65 ins + $30 pt
$94 bank $65 ins + $30 pt
Zelis fee, -$1
Acct 38472 CPT 97110
$92 $62 ins + $30 pt
$92 bank $62 ins + $30 pt
Matched
Acct 37809 CPT 97140
$85 $85 ins
-$38 recouped 6wk after claim
Recoupment
Acct 38493 CPT 97161 (eval)
$185 $185 ins
$0 paid CO-50
Denied
Acct 38501 CPT 97530
$75 $55 ins + $20 pt
$20 ins, $75 pt pt overcharged $55
Pt $55 over VOB
Reconciliation

After the visit: did you actually get paid, and is it right?

For growing practices, reconciliation is hard for three reasons. Most tools only solve one of them.

  1. Does the front end match what you were paid?

    You verified benefits, collected a copay, submitted the claim. Does what came back match? Tavia Health ties intake to payer response so you're not looking at payments in isolation.

  2. Can you see it all in one place?

    Multiple locations means different ERAs, different tax IDs, different bank accounts, reconciled across tools that don't talk to each other. Tavia Health gives you a single view across the whole organization.

  3. Do the numbers actually make sense?

    Processing fees get buried. Recoupments chain back to visits six weeks old. Denials, partial payments, and adjustments stack up. Tavia Health breaks it down line by line so you know where to focus.

Built for complexity

Multi-location. Multi-specialty. Multi-payer.
Built for every shape of complexity.

Every practice's complexity looks different. A single location with twenty payers. An MSO across three states. A specialty group under multiple tax IDs. Tavia Health handles all of it, and extends as you grow.

We pull from your clearinghouse and your bank, not your EMR, so it works regardless of what system your team is on. OT, PT, SLP. Direct deposit, mailed checks, patient copays. If you bill for it and someone pays for it, we track it.

In their words

The people we've worked with, on what changes.

Before Tavia Health, the logistics of billing and payments felt like a barrier. Now I can see what growth looks like.
Occupational Therapist
Tavia Health has taken so much off my plate. It has saved me countless hours of work, and a lot of frustration.
Occupational Therapist
I've been with Tavia Health since day one, and it's been a dream. They've opened doors for my clients I couldn't have on my own, and the team actually listens to our feedback to improve the product.
Occupational Therapist
Built from experience

We ran a multi-location, multi-specialty therapy MSO. We know how hard this is.

Tavia Health was built inside a working therapy group, not sketched on a whiteboard. Every feature came from a real problem we hit running our own practice across multiple states, disciplines, and payers. We built it for practices like yours, because we ran one.

Free 30-minute reconciliation audit.
See exactly where payments fall through.

We'll look at your ERA and bank data together and show you payer underpayments, unmatched deposits, and take-backs. No commitment, no pitch if it's not a fit. If it is, we guarantee to cut your reconciliation time in half within 30 days, or you don't pay.